§ Resources
Knowledge that supports every deployment.
Articles, guides, news, case studies, whitepapers and press. Everything we've learned about universal accessibility, in one place.
FeaturedArticleJul 2026
What is an Accessible QR Code? A practical guide to AQR and QR code accessibility
A standard QR can carry useful information, but an Accessible QR Code is designed so that people can actually find and use it independently. What AQR is, how it differs from a regular QR and when it makes sense to use it.
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NewsSept 20264 min readNaviLens is now a B CorpNaviLens has earned B Corp certification. What it means, why getting there as a small company was not easy, and why it is less a finish line than a commitment to the way we want to do business.By Nuria Fructuoso RuizRead 
ArticleJul 202614 min readGS1 Sunrise 2027 and accessible connected packaging: insights from Esko World 2026As retail shifts to 2D barcodes, GS1 Sunrise 2027 reopens the question of what a pack can connect. Key takeaways from Esko World 2026 on why accessibility must be designed into the touchpoint from the start, not bolted on at the end.By José Castejón GálvezRead 
ArticleJul 202610 min readAEMPS opens the door to accessible QR codes and NaviLens on medicinesThe Spanish Agency for Medicines and Medical Devices (AEMPS) publishes official instructions for including QR codes and other mobile-scanning technologies – among them NaviLens – in the package leaflet and labelling of medicines. What this means for manufacturers, pharmacists and patients.By David Prieto GonzálezRead - ArticleJul 202613 min readWhat is an Accessible QR Code? A practical guide to AQR and QR code accessibilityA standard QR can carry useful information, but an Accessible QR Code is designed so that people can actually find and use it independently. What AQR is, how it differs from a regular QR and when it makes sense to use it.By José Castejón GálvezRead
ArticleMay 20269 minWhen designing well means designing for everyoneA look at universal design from NaviLens: why accessibility is not a patch added at the end, but the way of seeing that separates a correct project from one that changes lives.By José Miguel Nicolás GómezRead 
GuideMay 202614 min readEuropean Accessibility Act 2025: a complete guide for businessesWhat the EAA requires from June 2025, who it affects, and how to prepare a realistic compliance plan in transport, retail, banking and digital services.By David Prieto GonzálezRead 
ArticleMay 202614 min readQR vs NaviLens: why a QR code doesn't guarantee accessibilityDistance, angle, contrast, multilingual delivery and detection time. The data behind why a standard QR leaves out the people who need the information most — and when it still makes sense to keep using it.By David Prieto GonzálezRead 
GuideApr 202616 min readHow to make a metro station accessible: a step-by-step guideDiagnosis, code placement, integration with passenger information systems and team training. The methodology we apply in stations in Madrid, New York and Barcelona.By José Castejón GálvezRead 
ArticleApr 202611 min readInclusive wayfinding: 7 principles for designing public spacesVisual hierarchy, sensory redundancy, plain language. The principles applied by studios such as Pentagram or Applied to universal orientation.By David Prieto GonzálezRead 
GuideApr 202614 minAccessible packaging: how to comply with the EAA in consumer goodsKellogg's, Carrefour and Pascual already integrate accessible codes on their packaging. How they did it and what results they are measuring.By José Miguel Nicolás GómezRead 
ArticleMar 202610 minCognitive accessibility: beyond visual impairmentEasy reading, pictograms and clear language benefit 20% of the population. Why cognitive accessibility is the great pending issue of inclusive design.By David Prieto GonzálezRead 
ArticleMar 202613 min10 accessible museums in Europe leading the wayFrom the Thyssen to the Rijksmuseum, a selection of cultural institutions that have made accessibility a standard, not an add-on.By David Prieto GonzálezRead 
WhitepaperMar 202612 minWCAG in the physical world: can they apply to real space?The Web Content Accessibility Guidelines were born for the web, but their four principles also work for the built environment. How to translate them.By David Prieto GonzálezRead 
Case studyFeb 202611 minAccessible tourism: how Ávila and Málaga lead in SpainTwo opposite models – small heritage city and coastal metropolis – with the same outcome: tourists with disabilities who return and recommend the destination.By David Prieto GonzálezRead 
ArticleFeb 202612 minAccessibility ROI: how much it is worth to include 15% of your customersConversion, loyalty, employer brand, legal risk avoided. The five economic vectors that make investing in accessibility pay off sooner than it seems.By David Prieto GonzálezRead 
GuideJan 202613 minAccessible airports: from check-in to boardingHow to design an inclusive airport experience: check-in, security, lounges and gates. Lessons from Heathrow, Schiphol and Madrid-Barajas.By David Prieto GonzálezRead 
ArticleJan 20269 minSign language, subtitles or audio: when to use eachNot every hearing or visual disability is solved the same way. A practical guide to choose the right channel in each context.By David Prieto GonzálezRead 
ArticleJan 202611 minUniversal design: Ron Mace's 7 principles explainedEquity, flexibility, simplicity, perceptible information, tolerance for error, low physical effort and appropriate space. The timeless principles of inclusive design.By David Prieto GonzálezRead 
Case studyDec 202510 minNaviLens in education: how schools remove barriersClassrooms, corridors, canteens and playgrounds. How pioneering schools use accessible codes for students with visual impairment and ASD.By David Prieto GonzálezRead 
ArticleDec 202512 minAccessible smart cities: Barcelona, Helsinki and SingaporeA smart city is only truly smart if it is accessible. Three urban models that have made inclusion their KPI.By David Prieto GonzálezRead 
WhitepaperDec 202510 minVisual impairment in figures: the global map 20262.2 billion people with some form of visual impairment worldwide. Key data from WHO, IAPB and Eurostat to grasp the scale of the challenge.By David Prieto GonzálezRead 
GuideNov 202511 minHow to measure your space's accessibility: KPIs and toolsFrom the initial audit to the quarterly scorecard. The indicators that separate companies managing accessibility from those merely declaring it.By David Prieto GonzálezRead - ArticleNov 202510 minSpain's General Disability Law: what changes in 2026Royal Legislative Decree 1/2013 evolves with the EAA and new obligations. A practical summary for businesses and public administrations.By David Prieto GonzálezRead
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§ Video · Tutorial
Learn how to use NaviLens, step by step.
123 step-by-step video tutorials in 8 languages: installation, code scanning, voice navigation and all universal accessibility features. For end users, clients and deployment teams.
View tutorials- 123Tutorials
- 8Languages
- ES · EN · JA · FR · DE · IT · PT · ARAvailable languages
§ PDF guides
To keep on your phone or print out.
Two guides for end users: how to download the app, read a code, and what to do if something goes wrong.
- NaviLens user guideBoth apps, step-by-step scanning, and tips to make it work better.6 pagesEnglishPDF (downloads a PDF file) (opens in a new tab)
- Easy Read user guideOne idea per sentence, large type, and one picture per step.12 pagesEnglishPDF (downloads a PDF file) (opens in a new tab)
Full app manuals
Every option in each app, screen by screen.
- NaviLens app user manualSettings, location mode, 360° Vision, recorded routes, and NaviLens Friends & Family.36 pagesEnglishPDF (downloads a PDF file) (opens in a new tab)
- NaviLens GO app user manualPreferred content, favourites, Go To mode, and code types.14 pagesEnglishPDF (downloads a PDF file) (opens in a new tab)
§ Press
From The New York Times and Reuters to the BBC and El País: 803 outlets have covered NaviLens.
A decade of international coverage of universal accessibility, in 24 countries and 26 languages. The full archive, open and searchable.
Explore the press archive- 1,229Mentions
- 24Countries
- 26Languages