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    § Sector — Corporate · Banking & enterprise

    Accessible branches, offices and corporate headquarters

    NaviLens improves wayfinding and access to information in bank branches, customer-facing offices and corporate headquarters. Customers, employees and visitors locate services and spaces independently, in 42 languages and with no construction.

    Talk to our enterprise team See customer stories
    Corporate HQ lobby with accessible NaviLens signage for customers and employees
    Truly accessible customer service and indoor wayfinding
    12×
    Farther than a QR code
    42
    Languages with audio output
    <1s
    Detection time
    160°
    Code capture angle
    Trusted byEUIPOBanco SabadellFinancial servicesInsuranceEnterprise HQs

    § Why NaviLens in banking & enterprise

    Accessible wayfinding in offices, branches and corporate headquarters

    • 01

      More accessible customer service

      In bank branches, insurance offices and customer-facing offices, customers can locate counters, take-a-number tickets, account managers and services more independently.

    • 02

      Employees and visitors moving with independence

      Receptions, access controls, floor directories, meeting rooms and restricted areas with accessible information for employees, visitors, suppliers and candidates.

    • 03

      Measurable accessibility for your organisation

      Review usage metrics by site, language and information point for internal tracking, accessibility initiatives and ESG reporting.

    § How we roll it out

    From a pilot to an accessible network.

    A phased rollout compatible with your operations, your brand and your security policies. One location live in 2–3 weeks.

    1. 01

      Network discovery

      We map your HQ or branch network with you: customer flows, reception, waiting areas, service desks and operational rooms.

      1–3 days

    2. 02

      Design with your brand

      We define location, size and content of each NaviLens code so it fits your corporate identity and internal signage standards.

      3–5 days

    3. 03

      Deploy without disruption

      We produce and install the codes with no service interruption, no wiring and no infrastructure changes. Compatible with security and compliance policies.

      1–2 days per site

    4. 04

      Metrics & continuous improvement

      Dashboard with usage per branch, most-requested languages and critical hotspots. Data ready for internal audits and ESG reporting.

      Ongoing

    § Featured story

    EUIPO · Alicante (Spain)

    A European HQ that explains itself.

    The European Union Intellectual Property Office (EUIPO) has rolled out NaviLens across its Alicante campus: reception, accessible toilets, the CAM restaurant, meeting rooms like Simone Veil and outdoor areas. Employees, international delegations and visitors find their way independently in 42 languages, with audio readout.

    See case study AccessibleEU · European Commission ↗ (opens in a new tab)
    Entrance to the Simone Veil meeting room at EUIPO Alicante marked with a NaviLens code Live · Alicante, Spain

    § In their own words — Corporate

    What companies and institutions running with NaviLens are saying.

    • AlicanteOriginal quote in English

      Developed by the Spanish company Neosistec with the University of Alicante, NaviLens is a high-density, colour QR-style code that can be detected by a smartphone camera up to several metres away. The system enables blind and partially sighted people to find their way independently in unfamiliar environments and access information in their preferred language.

      AccessibleEU Centre · European Commission

      European accessibility centre — featured inclusive wayfinding case

      EUIPO — Accessible European headquarters accessible-eu-centre.ec.europa.eu (opens in a new tab)
    • BarcelonaOriginal quote in Spanish

      Queremos ir más allá de los protocolos básicos con los que ya contamos y conseguir, mediante la innovación y las nuevas tecnologías, unas instalaciones en las que entrar y participar en sus eventos sea más fácil y ágil para todos.

      Marc Serra

      Director of Venue Services · Fira de Barcelona

      Fira de Barcelona — MWC and exhibition centre Fira de Barcelona · Mar 2023 (opens in a new tab)
    • GuadalajaraOriginal quote in Spanish

      Es un programa que logramos tener sin ningún costo para el ayuntamiento de Guadalajara, porque fue a través de un convenio con el Banco Interamericano de Desarrollo desde inicio de esta administración. Ya se hizo un pilotaje en el Hotel Hampton, donde se han colocado 20 códigos personalizados.

      Mtra. Marcela Páramo Ortega

      Director of Inclusion and Disability Services · City of Guadalajara

      Hampton by Hilton Guadalajara Expo — 20 NaviLens codes (IDB) Quadratín Jalisco · 24 Aug 2024 (opens in a new tab)

    § Success stories

    Headquarters, offices and branches already using NaviLens

    Each card is a corporate office or campus where NaviLens already welcomes and guides employees and visitors. Open one to see how we did it.

    § Compliance

    Accessibility regulations in branches and offices

    Accessibility in branches and offices combines requirements that apply to customer-facing spaces, services and digital channels. NaviLens supports accessible wayfinding and information as part of a comprehensive accessibility strategy.

    • Equality Act 2010

      Employees and visitors

      Employers must make reasonable adjustments for disabled staff and applicants, and service providers for disabled customers in branches and receptions. NaviLens makes wayfinding, floor directories and service points readable by voice for employees and visitors alike.

    • Public procurement

      Selling to the public sector

      Public bodies must have due regard to the public sector equality duty in what they buy, and accessibility documentation is routinely requested in tenders. We can support the accessibility documentation your bid team needs.

    • ESG / DEI

      Accessibility reporting

      NaviLens provides usage metrics by site, language and information point – evidence you can cite in ESG disclosures, DEI reporting and accessibility audits, and in responses to enterprise or government RFPs.

    § What you can include

    Accessible information in offices, branches and headquarters

    Each NaviLens code becomes an accessible, updatable, multilingual information point.

    • Wayfinding in bank branches and ATMs
    • Reception, access control and floor directory
    • Meeting rooms, boardrooms and restricted areas
    • Customer service in insurance and law firms
    • Multilingual info for international visitors
    • Customisable to your brand standards

    § FAQ

    Frequently asked questions about accessibility in branches and offices

    Yes. NaviLens lets you start with a pilot and extend the rollout to a network of branches or offices with a consistent system of signage, content and metrics.

    The deployment adapts to each organisation's internal signage, security and content-management requirements. Published information can be limited to wayfinding, service and content scopes defined by the entity itself.

    Yes. Codes and signage integrate with each organisation's visual identity, corporate signage and brand guidelines.

    It can offer wayfinding to reception, counters, meeting rooms, floors, services, restricted areas and customer-service points, plus updatable content defined by the organisation.

    Users detect codes with their phone camera and receive information instantly, with voice readout and content available in 42 languages.

    Yes. NaviLens provides usage metrics by site, language and information point that can serve as evidence of accessibility initiatives and continuous improvement.

    The cost depends on the number of sites, information points and scope of the deployment. You can start with a pilot and then scale across the network.

    § Let's talk

    Let's talk about your network of branches or offices

    Tell us how many sites or service points your organisation has. We'll design an implementation proposal with no construction and tailored to your operations.

    Contact us hello@navilens.com