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    § Sector — Museums

    Museum accessibility: every artwork, for everyone.

    NaviLens turns museum signage into an accessible wayfinding and information experience. It guides visitors to artworks, rooms and services with content in 42 languages and multiple formats, with no construction.

    Let's talk about your museum See museums with NaviLens
    Gallery at the Kyushu National Museum (Fukuoka, Japan) with a large bronze bell on an illuminated platform and a NaviLens code on the label next to the piece, providing access to accessible, multilingual content
    Kyushu National Museum · Fukuoka, Japan
    42
    Languages with voice readout
    12×
    Longer range than a QR
    160°
    Code capture angle
    <1s
    Detection time
    Trusted byRoman Theatre CartagenaMUBAMSanta Clara MuseumMaYe YeclaPier 21 CanadaExpo Museum Dubai

    § Why NaviLens in museums

    Accessible signage for an independent visit.

    • 01

      Precise wayfinding to every artwork, room or service

      Visitors detect the signage from a distance and receive the associated information without having to locate or focus on a small code.

    • 02

      One code, multiple accessible formats

      Each code brings together the information every audience needs: audio, text, multimedia resources and accessible formats configured by the museum.

    • 03

      Multilingual content, updatable in real time

      Offer information in 42 languages and update it from the platform for temporary exhibitions, room changes, new tours or cultural programming.

    § How we deploy

    From request to accessible museum.

    A simple process, with no construction or additional electronics. Integrate NaviLens into existing signage and museography in 1–3 weeks.

    1. 01

      Request your NaviLens codes

      We agree on the rooms, artworks and services to label and generate the NaviLens codes on the cloud platform.

      1 day

    2. 02

      Create and enrich the content

      Your team adds the content (text, audio, video, sign language, pictograms) with our personalised training and supporting templates.

      3–7 days

    3. 03

      Print and install the codes

      Print the codes on the substrate that best fits your museography (matte paper, vinyl, metal) and place them on walls, floors, showcases or labels. No construction, no wiring.

      1–2 days

    4. 04

      Update as often as you need

      Edit the content as often as you need without changing the codes already placed. Low maintenance, comparable to traditional signage.

      Ongoing

    § Featured case

    Roman Theatre Museum of Cartagena

    Roman Theatre of Cartagena: accessible wayfinding for blind visitors.

    The Roman Theatre Museum of Cartagena was the pioneer rollout of NaviLens for Museums: indoor wayfinding with voice instructions and real-time accessible information about rooms and exhibits, featured by media such as La Verdad, La Opinión and ABC as a Spanish benchmark for accessible museums.

    View case La Verdad — Accessible regional museums ↗ (opens in a new tab)
    Corridor at the Roman Theatre Museum of Cartagena with a NaviLens code next to a panel on the history of the theatre Live · Cartagena, Spain

    § In their own words — Museums

    What museums already running with NaviLens say.

    § Success stories

    Museums already improving accessibility with NaviLens.

    Each card is a destination, trail or cultural venue where NaviLens already guides its visitors. Open one to see how we did it.

    § Recommended reading

    10 accessible museums in Europe leading the way

    Ideas, good practices and examples of cultural institutions already making visits more accessible.

    Read article

    § Standards & regulation

    Accessibility standards that apply to museums

    Museum accessibility covers the building, the museography, the signage, the information, customer service and digital channels. NaviLens improves wayfinding and access to information as part of a wider universal-accessibility strategy.

    • Equality Act 2010

      Museums as service providers

      Museums and galleries are service providers – or exercise public functions when a council or university runs them – and owe disabled visitors reasonable adjustments, including information about the exhibits in an accessible format. NaviLens delivers labels, routes and orientation by voice, without altering the displays.

    • Public sector equality duty

      National and council museums

      Museums run by public authorities are bound by the public sector equality duty (section 149 of the Act): due regard to advancing equality of opportunity for disabled people. A NaviLens deployment, with usage data by gallery and language, is documentable evidence for that duty and for funding applications.

    • WCAG 2.2 AA

      Digital content guidelines

      The benchmark for accessible digital content, and the standard UK law sets for public sector websites and apps (PSBAR 2018). NaviLens content is authored to these principles and read out by the visitor’s own phone.

    § What each code can deliver

    A next-generation audio guide, for everyone.

    Every NaviLens code is an accessible, multilingual and updatable point of information. Combine the formats each visitor needs from the same signage.

    • Audio description of the artwork
    • Multimedia content (image, video)
    • Sign language videos
    • Easy read
    • Pictograms
    • Educational content for children

    § FAQ

    Frequently asked questions about museum accessibility.

    NaviLens adds a digital layer to the museum's signage. It helps locate artworks, rooms and services, and lets the museum offer accessible information in different languages and formats.

    Yes. The content linked to each code can be updated from the platform, and codes can be added to labels, panels, display cases and temporary tours.

    Room and artwork information, audio content, multimedia resources, links and the accessibility formats the museum chooses to offer its visitors.

    No. Codes are integrated into existing signage or new supports, with no cabling, power supply or changes to the museum's infrastructure.

    Yes. NaviLens offers content and voice reading in 42 languages so every visitor can access information in their preferred language.

    Codes can be detected from a distance without precise framing. Information can be delivered via voice reading, easing wayfinding and independent access to the museum's content.

    § Start something big

    Make your museum for everyone.

    We help you roll out NaviLens for Museums across your rooms, temporary exhibitions and services — with training, support and a usage dashboard. No construction, no electronics, no surprises.

    Request a proposal hello@navilens.com