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    § Sector — Transport

    Smart signage for accessible public transport

    NaviLens improves accessibility in stations, stops, platforms and vehicles with smart wayfinding and instant, contextual, reliable passenger information.

    Talk to our transport team See customer stories
    Bus station with a NaviLens code on the Bay 4 pole and a bus pulling in
    Live across Network Rail, Translink, TfWM and 30+ networks
    30+
    Transport agencies
    42
    Languages with audio output
    30 m
    Detection distance
    160°
    Code capture angle
    Trusted byNetwork RailTfLTranslinkTfWMMTATMBMember of ALAMYS (opens in a new tab)

    § Why NaviLens in transit

    Accessible signage in stations, stops and vehicles

    NaviLens adds an accessible wayfinding and digital information layer across stations, stops, platforms and vehicles, supporting independent navigation and real-time access to passenger information.

    • 01

      Independent wayfinding

      Riders move on their own through unfamiliar, changing or hard-to-read environments. Accessible, multilingual info that improves the experience for locals and visitors alike.

    • 02

      Works where complexity peaks

      Contextual information exactly where riders need it most – stations, stops, intermodal hubs – so the network feels easier to navigate.

    • 03

      Useful tech, easy to run

      An accessibility layer that adapts to each network. Managed from a simple platform built for accessibility and customer-experience teams.

    § How we roll it out

    Roll-out phases of an accessible wayfinding system

    A clear process, no surprises, designed for accessibility, operations and IT teams. Pilot live in 4–6 weeks.

    1. 01

      Discovery

      We map your network with you, the critical accessibility gaps and the KPIs you want to move.

      1–2 weeks

    2. 02

      Pilot

      We deploy on a single line, station or fleet, with staff training and usage metrics from day one.

      2–4 weeks

    3. 03

      Rollout

      We support the operator as they extend the rollout to the rest of the network in phases, integrated with their rider-information systems.

      By phases

    4. 04

      Measure & iterate

      Usage, accessibility and impact reporting. We iterate with you so value compounds over time.

      Ongoing

    § Featured story

    Network Rail · GoMedia

    How we did it: NaviLens at London Euston.

    Network Rail and GoMedia chose NaviLens as the detection layer for Visor, their accessible wayfinding service: codes from the Underground entrance to all 18 platforms that read out live departures and station facilities. The pilot won two SPOTLIGHT Rail Awards in 2023.

    View case
    Large NaviLens code on the black column at the entrance to Euston Underground Station Live · London

    § In their own words — Transport

    What agencies running NaviLens are saying.

    • New YorkOriginal quote in English

      It's really encouraging to not only see so many customers test the features as they travel through the station but to ask questions and provide comments as well. We welcome the honest feedback and look forward to receiving results that will help us determine what features to incorporate into future accessibility projects.

      Alex Elegudin

      Senior Advisor for Systemwide Accessibility · NYC Transit

      MTA — From Jay Street to a New York-wide rollout Mass Transit · Jan 2020 (opens in a new tab)
    • AmsterdamOriginal quote in Dutch

      We zijn met ProRail gaan praten over een proef op Amsterdam Centraal. Bij de verbouwing van het station heeft ProRail de verplichting op zich genomen om blinden en slechtzienden te informeren over de steeds veranderende situatie. Vorig jaar zijn we met de installatie van NaviLens begonnen.

      Hans Peter Herwig

      Head of Operations · PBTconsult

      Amsterdam Centraal — ProRail & NS OV-Magazine · Dec 2024 (opens in a new tab)
    • BrusselsOriginal quote in French

      C'est une grande première en festival. Pour des personnes comme moi, qui voient très flou, ces codes NaviLens placés au sol changent tout : on peut s'orienter de manière autonome, sans devoir demander à chaque fois où est l'entrée, la scène ou les toilettes. C'est un véritable signal d'inclusion.

      Eléonor Sana

      Eqla · Belgian association for people with sight loss

      Brussels — BMC on STIB/MIVB and SNCB/NMBS La DH/Les Sports+ · Jul 2025 (opens in a new tab)

    § Success stories

    Transport networks already running NaviLens

    Each card is a transport, bus or rail network where NaviLens already guides riders on their daily trips. Open one to see how we did it.

    Urban and intercity bus

    Run a bus network? We make your stops and shelters accessible in 5–6 weeks.

    Learn more

    § Regulatory fit

    Accessibility regulations in public transport

    NaviLens helps improve the accessibility of passenger information and supports the operator in aligning its digital channels and services with applicable accessibility requirements.

    • Equality Act 2010

      Reasonable adjustments and auxiliary aids

      Operators and transport authorities are service providers under the Act, and section 20 requires them to take reasonable steps to provide auxiliary aids and to give information in an accessible format. The duty is anticipatory: it applies before a blind passenger arrives. NaviLens reads stop, platform and service information aloud on the passenger’s own phone. In Northern Ireland the equivalent duties sit in the Disability Discrimination Act 1995.

    • Bus & rail rules

      Passenger information on buses and trains

      The Public Service Vehicles (Accessible Information) Regulations 2023 require most local buses and coaches in Great Britain to announce the route, direction and each upcoming stop both audibly and visibly, phased in up to October 2026. On the railway, the ORR’s Accessible Travel Policy is a licence condition for train and station operators. NaviLens carries the same audible information to the stop, the station and the platform.

    • PSBAR 2018

      Public sector websites and apps

      The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 set WCAG 2.2 AA for the websites and apps of public bodies such as transport authorities. GDS monitors them and the EHRC (the ECNI in Northern Ireland) enforces. NaviLens extends that digital accessibility into the physical journey, through the screen reader the passenger already uses.

    § Integration

    Integration with CAD/AVL and passenger information

    We plug into your current systems — no vendor swap, no rewriting your rider-information layer.

    • CAD / AVL
    • Rider-information systems
    • PA & display boards
    • Agency mobile apps
    • Ticketing platforms
    • GTFS / GTFS-RT

    § Frequently asked questions

    What operations teams usually ask us.

    NaviLens adds an accessible wayfinding layer through codes that can be detected from over 30 metres away with no need to focus, delivering passenger information by voice and on screen in 42 languages. It supports independent wayfinding in stations, stops, platforms and vehicles for people with low vision, blindness, cognitive difficulties or who don't speak the local language.

    An audio beacon is powered electronic hardware installed on site and maintained there, triggered by a dedicated remote to announce one fixed point. NaviLens is a printed vinyl label – no power, no maintenance – read by the traveller's own phone from over 30 m and at angles up to 160°. It delivers detailed, remotely editable content (line, direction, next departures, disruptions) in 42 languages, with no special device to carry. The two are complementary: a beacon marks the entrance, NaviLens explains the place and the moment.

    Yes. NaviLens works alongside your current stack: it connects with CAD/AVL, GTFS and GTFS-RT, the operator's official apps, PA, displays and ticketing platforms — no vendor swap and no need to rebuild your rider-information layer.

    Yes. When fed from real-time sources such as GTFS-RT or the operator's CAD/AVL, NaviLens can deliver next arrivals, incidents, diversions and service changes in the same scan the rider performs at the stop, platform or vehicle.

    A live pilot is typically set up in 4–6 weeks: it includes network diagnostics, installation on a single line, station or fleet, staff training and usage metrics from day one. The pilot usually stays live for 6 months.

    NaviLens codes are placed at key points along the journey: entrances, ticket areas, gates, platforms, stops, shelters and vehicle interiors. The rider points their phone camera from several metres away, with no focusing or alignment, and gets that point's information by voice or text in their language.

    The operator manages and updates content from a simple platform, with ongoing training and support from the NaviLens team. Regular reports cover scans, languages used, accessibility activations, hot spots and comparisons by line or station.

    § Let's talk

    Work in mobility and want to learn more?

    Tell us about your network. We'll design the pilot, the rollout and the impact metrics with you.

    Get in touch hello@navilens.com