§ Sector — Corporate · Banking & enterprise
Accessible branches, offices and corporate headquarters
NaviLens improves wayfinding and access to information in bank branches, customer-facing offices and corporate headquarters. Customers, employees and visitors locate services and spaces independently, in 42 languages and with no construction.
- 12×
- Farther than a QR code
- 42
- Languages with audio output
- <1s
- Detection time
- 160°
- Code capture angle
§ Why NaviLens in banking & enterprise
Accessible wayfinding in offices, branches and corporate headquarters
- 01
More accessible customer service
In bank branches, insurance offices and customer-facing offices, customers can locate counters, queue tickets, account managers and services more independently.
- 02
Employees and visitors moving with autonomy
Receptions, access controls, floor directories, meeting rooms and restricted areas with accessible information for employees, visitors, suppliers and candidates.
- 03
Measurable accessibility for your organization
Review usage metrics by site, language and information point for internal tracking, accessibility initiatives and ESG reporting.
§ How we roll it out
From a pilot to an accessible network.
A phased rollout compatible with your operations, your brand and your security policies. One location live in 2–3 weeks.
- 01
Network discovery
We map your HQ or branch network with you: customer flows, reception, waiting areas, service desks and operational rooms.
1–3 days
- 02
Design with your brand
We define location, size and content of each NaviLens code so it fits your corporate identity and internal signage standards.
3–5 days
- 03
Deploy without disruption
We produce and install the codes with no service interruption, no wiring and no infrastructure changes. Compatible with security and compliance policies.
1–2 days per site
- 04
Metrics & continuous improvement
Dashboard with usage per branch, most-requested languages and critical hotspots. Data ready for internal audits and ESG reporting.
Ongoing
§ Featured story
EUIPO · Alicante (Spain)
A European HQ that explains itself.
The European Union Intellectual Property Office (EUIPO) has rolled out NaviLens across its Alicante campus: reception, accessible restrooms, the CAM restaurant, meeting rooms like Simone Veil and outdoor areas. Employees, international delegations and visitors find their way independently in 42 languages, with audio readout.
§ Real voices — Corporate
What companies and institutions running with NaviLens are saying.
- Alicante· English
Developed by the Spanish company Neosistec with the University of Alicante, NaviLens is a high-density, colour QR-style code that can be detected by a smartphone camera up to several metres away. The system enables blind and partially sighted people to find their way independently in unfamiliar environments and access information in their preferred language.
AccessibleEU Centre · European Commission
Centro europeo de accesibilidad — caso destacado de wayfinding inclusivo
- Barcelona· Español
Queremos ir más allá de los protocolos básicos con los que ya contamos y conseguir, mediante la innovación y las nuevas tecnologías, unas instalaciones en las que entrar y participar en sus eventos sea más fácil y ágil para todos.
Marc Serra
Director de Servicios de Recinto · Fira de Barcelona
- Guadalajara· Español
Es un programa que logramos tener sin ningún costo para el ayuntamiento de Guadalajara, porque fue a través de un convenio con el Banco Interamericano de Desarrollo desde inicio de esta administración. Ya se hizo un pilotaje en el Hotel Hampton, donde se han colocado 20 códigos personalizados.
Mtra. Marcela Páramo Ortega
Directora de Inclusión y Atención a Personas con Discapacidad · Ayto. de Guadalajara
§ Success stories
Headquarters, offices and branches already operating with NaviLens
Each card is a corporate office or campus where NaviLens already welcomes and guides employees and visitors. Click in to see how we did it.
ZapopanHeadquarters→Zapopan · Passport Office — first 100% accessible building
Zapopan
- AlicanteHeadquarters→
EUIPO — Accessible European headquarters
Alicante
BarcelonaEvents→Fira de Barcelona — MWC and exhibition center
Barcelona
YamagataHeadquarters→Yamagata Civic Activity Support Center · mana-vi
Yamagata
ZaragozaHeadquarters→Zaragoza City Council — Accessible council hall
Zaragoza
ZaragozaHeadquarters→Espacio Xplora · Ibercaja — accessible citizen headquarters
Zaragoza
§ Compliance
Accessibility regulations in branches and offices
Accessibility in branches and offices combines requirements that apply to customer-facing spaces, services and digital channels. NaviLens supports accessible wayfinding and information as part of a comprehensive accessibility strategy.
- EAA
European Accessibility Act
The European Accessibility Act sets requirements for certain products and services, including banking services aimed at consumers and their digital channels. NaviLens complements those channels with accessible information and wayfinding inside branches.
- RD 193/2023
Spanish regulation
Royal Decree 193/2023 regulates basic accessibility and non-discrimination conditions for goods and services available to the public. It covers public-access premises and facilities and requires reasonable adjustments when applicable. NaviLens helps improve wayfinding and access to information in these spaces.
- ESG / CSR
Accessibility reporting
NaviLens provides usage metrics by site, language and information point that can serve as evidence for internal tracking, ESG reports, sustainability and corporate social responsibility.
§ What you can include
Accessible information in offices, branches and headquarters
Each NaviLens code becomes an accessible, updatable, multilingual information point.
- Wayfinding in bank branches and ATMs
- Reception, access control and floor directory
- Meeting rooms, boardrooms and restricted areas
- Customer service in insurance and law firms
- Multilingual info for international visitors
- Customizable to your brand standards
§ FAQ
Frequently asked questions about accessibility in branches and offices
§ Let's talk
Let's talk about your network of branches or offices
Tell us how many sites or service points your organization has. We'll design an implementation proposal with no construction work and tailored to your operations.