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    § Sector — Transit

    Smart signage for accessible public transit

    NaviLens improves accessibility in stations, stops, platforms and vehicles with smart wayfinding and instant, contextual, reliable passenger information.

    Talk to our transit team See customer stories
    Bus station with a NaviLens code on the Bay 4 pole and a bus pulling in
    Live across MTA, NJ TRANSIT, MBTA and 30+ networks
    30+
    Transit agencies
    42
    Languages with audio output
    100 ft
    Detection distance
    160°
    Code capture angle
    Trusted byMTANJ TRANSITMBTACapMetroTransLinkTfL

    § Why NaviLens in transit

    Accessible signage in stations, stops and vehicles

    NaviLens adds an accessible wayfinding and digital information layer across stations, stops, platforms and vehicles, supporting independent navigation and real-time access to passenger information.

    • 01

      Independent wayfinding

      Riders move on their own through unfamiliar, changing or hard-to-read environments. Accessible, multilingual info that improves the experience for locals and visitors alike.

    • 02

      Works where complexity peaks

      Contextual information exactly where riders need it most—stations, stops, intermodal hubs—so the network feels easier to navigate.

    • 03

      Useful tech, easy to run

      An accessibility layer that adapts to each network. Managed from a simple platform built for accessibility and customer-experience teams.

    § How we roll it out

    Roll-out phases of an accessible wayfinding system

    A clear process, no surprises, designed for accessibility, operations and IT teams. Pilot live in 4–6 weeks.

    1. 01

      Discovery

      We map your network with you, the critical accessibility gaps and the KPIs you want to move.

      1–2 weeks

    2. 02

      Pilot

      We deploy on a single line, station or fleet, with staff training and usage metrics from day one.

      2–4 weeks

    3. 03

      Rollout

      We support the operator as they extend the rollout to the rest of the network in phases, integrated with their rider-information systems.

      By phases

    4. 04

      Measure & iterate

      Usage, accessibility and impact reporting. We iterate with you so value compounds over time.

      Ongoing

    § Featured story

    Metropolitan Transportation Authority

    How we did it: NaviLens in the New York City subway.

    One of the most complex subway networks in the world, now with an accessible information layer at pilot stations: wayfinding, lines, transfers and real-time alerts.

    Read the story
    Jay St–MetroTech platform, NYC subway, with a NaviLens code on a column Live · NYC

    § In their own words — Transit

    What agencies running NaviLens are saying.

    • New YorkOriginal quote in English

      It's really encouraging to not only see so many customers test the features as they travel through the station but to ask questions and provide comments as well. We welcome the honest feedback and look forward to receiving results that will help us determine what features to incorporate into future accessibility projects.

      Alex Elegudin

      Senior Advisor for Systemwide Accessibility · NYC Transit

      MTA — From Jay Street to a New York-wide rollout Mass Transit · Jan 2020 (opens in a new tab)
    • AustinOriginal quote in English

      Navigating access to public transit can be difficult for those with disabilities, specifically individuals who are blind or have low vision. We believe using public transit should be safe and easy for everyone. That is why CapMetro is piloting two user-friendly apps, NaviLens and Waymap, which are designed to assist blind and low-vision customers when using our services.

      Matthew Banks

      WayPoint Blog · CapMetro News

      CapMetro — NaviLens bus pilot WayPoint Blog (CapMetro) · Oct 2025 (opens in a new tab)
    • BostonOriginal quote in English

      The MBTA welcomes and supports every opportunity to make our system easier to access, especially for riders who depend on it most. I'm proud of the work by Keolis and our System-wide Accessibility team to provide the new NaviLens technology pilot for riders who are blind or with low vision. The ability to access our Commuter Rail stations with confidence further supports riders' independence.

      Phillip Eng

      General Manager & CEO · MBTA

      MBTA Commuter Rail — Keolis & Arcadis MBTA Press Release · Aug 2024 (opens in a new tab)

    § Success stories

    Transit networks already running NaviLens

    Each card is a transit, bus or rail network where NaviLens already guides riders on their daily trips. Open one to see how we did it.

    Urban and intercity bus

    Run a bus network? We make your stops and shelters accessible in 5–6 weeks.

    Learn more
    Live captions

    Real story · Miami-Dade DTPW

    Government Center Station, read out loud.

    A walkthrough of Florida's first NaviLens-equipped station. Codes at the Metrorail entrance, on columns and on commemorative plaques are read from a distance and without aiming — announcing stairs, escalators, entrances and restrooms as the rider approaches them.

    Government Center Station · Miami-Dade Department of Transportation and Public Works

    § Regulatory fit

    Accessibility regulations in public transit

    NaviLens helps improve the accessibility of passenger information and supports the operator in aligning its digital channels and services with applicable accessibility requirements.

    • ADA Title II

      Americans with Disabilities Act

      Transit agencies are Title II public entities: 49 CFR Parts 27, 37 and 38 require accessible stop and route identification and effective communication of service information. NaviLens delivers that by voice at the stop, the platform and inside the vehicle.

    • DOJ web rule

      Title II web and mobile rule

      The DOJ's 2024 rule (28 CFR Part 35, Subpart H) sets WCAG 2.1 AA for public entities' web content and mobile apps. The deadline is April 24, 2026 for entities serving 50,000 or more people, and April 26, 2027 for smaller ones and for special district governments—which is how many transit authorities are constituted, so check which date applies to you.

    • Section 508

      Federally funded procurement

      Procurements using FTA or other federal funds are reviewed against Section 508, and agencies routinely request an accessibility conformance report from each vendor. We provide ours on request, along with the documentation your grant reporting needs.

    § Integration

    Integration with CAD/AVL and passenger information

    We plug into your current systems — no vendor swap, no rewriting your rider-information layer.

    • CAD / AVL
    • Rider-information systems
    • PA & display boards
    • Agency mobile apps
    • Ticketing platforms
    • GTFS / GTFS-RT

    § Frequently asked questions

    What operations teams usually ask us.

    NaviLens adds an accessible wayfinding layer through codes that can be detected from over 100 feet away with no need to focus, delivering passenger information by voice and on screen in 42 languages. It supports independent wayfinding in stations, stops, platforms and vehicles for people with low vision, blindness, cognitive difficulties or who don't speak the local language.

    An audio beacon is powered electronic hardware installed on site and maintained there, triggered by a dedicated remote to announce one fixed point. NaviLens is a printed vinyl label—no power, no maintenance—read by the traveler's own phone from over 100 ft and at angles up to 160°. It delivers detailed, remotely editable content (line, direction, next departures, disruptions) in 42 languages, with no special device to carry. The two are complementary: a beacon marks the entrance, NaviLens explains the place and the moment.

    Yes. NaviLens works alongside your current stack: it connects with CAD/AVL, GTFS and GTFS-RT, the operator's official apps, PA, displays and ticketing platforms — no vendor swap and no need to rebuild your rider-information layer.

    Yes. When fed from real-time sources such as GTFS-RT or the operator's CAD/AVL, NaviLens can deliver next arrivals, incidents, diversions and service changes in the same scan the rider performs at the stop, platform or vehicle.

    A live pilot is typically set up in 4–6 weeks: it includes network diagnostics, installation on a single line, station or fleet, staff training and usage metrics from day one. The pilot usually stays live for 6 months.

    NaviLens codes are placed at key points along the journey: entrances, ticket areas, gates, platforms, stops, shelters and vehicle interiors. The rider points their phone camera from several yards away, with no focusing or alignment, and gets that point's information by voice or text in their language.

    The operator manages and updates content from a simple platform, with ongoing training and support from the NaviLens team. Regular reports cover scans, languages used, accessibility activations, hot spots and comparisons by line or station.

    § Let's talk

    Work in mobility and want to learn more?

    Tell us about your network. We'll design the pilot, the rollout and the impact metrics with you.

    Get in touch hello@navilens.com