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    Case study · Seville · Andalusia (Spain)

    Finding your room in a hotel without counting doors.

    The ibis Styles Sevilla City Santa Justa (Accor, 218 rooms, next to the high-speed station) installs NaviLens codes on every room jamb, on each floor's wayfinding signs and inside the lifts. A blind guest walks into the corridor and the app announces their room number as they pass it.

    Facade of the ibis Styles Sevilla City Santa Justa: large white concrete building with square windows and a central red volume of arches, topped with the green “ibis styles” sign

    218

    Rooms with a NaviLens code on the jamb

    Floor by floor

    Wayfinding codes: “stairs / lifts · 45-67 · 69-82”

    Lift

    Pictogram + NaviLens code on every landing

    42

    Languages with voice readout

    The client

    ibis Styles Sevilla City Santa Justa · Accor · Avenida de la Buhaira, 2 · Seville

    The ibis Styles Sevilla City Santa Justa is a 3-star Accor hotel right next to Sevilla-Santa Justa high-speed station, minutes on foot from the historic centre. It has 218 rooms, a rooftop pool with panoramic views and an interior design that evokes Andalusian orange-tree courtyards.

    Given the mix of international tourists, business travellers and the sheer number of rooms, the hotel integrated NaviLens into its indoor wayfinding so that any guest — including blind, low-vision or non-Spanish-reading guests — can reach their door without asking at reception.

    Close-up of the jamb of Room 78: a large red disc with “78” in white and braille dots below it, next to a white disc with the NaviLens code

    § The solution

    One single sign on every door: large number, braille and NaviLens.

    Each room combines three layers on the same jamb sign: a large number on a red disc, braille dots below and, right next to it, the NaviLens code on a white disc. A blind person does not have to feel their way door by door: the app announces the room number from several metres away, at various angles, even while walking.

    Corridor wayfinding signs — “stairs · lifts · 45-67 · 69-82” — also carry their own code, as does the lift landing with the N1 pictogram.

    § Journey

    From the lift to the door of your room.

    • Main entrance of the ibis Styles Sevilla City Santa Justa: glass revolving door with the “Sevilla City Santa Justa” sign, an orange tree in a clay pot, the blue “H Ciudad” pictogram and a NaviLens code by the door

      Arrival · Front door

      “You're at the entrance of the ibis Styles Sevilla City Santa Justa”

      The first code is outside, next to the revolving door. A blind person walking in from Santa Justa station confirms via the app that they have arrived at the right hotel before going in.

    • Ground-floor lift at ibis Styles Sevilla set into a wall with tropical green wallpaper: orange circular sign reading “Fitness · Conference room · Parking” and a white disc with a NaviLens code on the left

      Lobby · Lift to rooms

      “Lift to rooms, fitness, conference room and parking”

      Next to the lobby lift, the NaviLens code reads out the hotel directory and guides blind guests to the guest-room floors, the gym or the car park without needing to read the printed sign.

    • Lift at ibis Styles Sevilla with open cabin, green leafy wallpaper, an orange disc with the “N1” pictogram and a NaviLens code below

      Lift · Guest-room floor

      “You're on the floor with rooms 45-82”

      On stepping out of the lift, the landing code confirms which floor the blind person is on and which range of rooms they will find left and right — no need to ask at reception.

    • Wayfinding sign at ibis Styles Sevilla over green wallpaper: orange crescent with a left arrow “< stairs · < lifts · 45-67 · 69-82” and a white disc with a NaviLens code

      Wayfinding sign · Corridor junction

      “Rooms 45-67 to the left, 69-82 at the end”

      At every junction, the orange crescent visually indicates the room range; the NaviLens code reads exactly the same information aloud in the guest's language.

    • Corridor at ibis Styles Sevilla with orange polka-dot carpet: a wayfinding sign with NaviLens code on the left and the jamb of Room 67 with red disc and NaviLens code on the right

      Corridor · Room 67

      The corridor “announces itself”

      Wayfinding signs and room numbers travel together. The blind person's app reads each code as they pass, like a quiet guide, until they find the right number.

    • Corridor at ibis Styles Sevilla in perspective: Rooms 60 and 61 facing each other, each with a numbered red disc and NaviLens code on the jamb

      Corridor · Rooms 60 and 61

      Two doors facing each other, no confusion

      When two doors face each other, the risk of mistake peaks. The NaviLens codes tell, without error, whether the guest is in front of Room 60 or Room 61.

    • Corridor at ibis Styles Sevilla with adjacent rooms 75 and 73, each with a red numbered disc and a white NaviLens disc

      Corridor · Rooms 75 and 73

      Same pattern on every jamb, on every floor

      The system is always the same: red disc with the number and, below or beside it, a white disc with the NaviLens code. Once learned, it works for all 218 rooms of the hotel.

    • Room 78 at ibis Styles Sevilla: wooden door with black handle and, on the white jamb, a red disc with “78” and a NaviLens disc below

      Arrival · Room 78

      “You've reached your room”

      The phone plays an approach tone, announces the number and confirms it's the booked room. The guest taps the card and walks in. Journey completed independently.

    • Accessible-room door at ibis Styles Sevilla with double number “80 / 82” on red disc and NaviLens code below on white disc; wooden door with electronic lock

      Accessible room · 80 / 82

      Connecting room, also via voice

      Room 80/82 (a connecting / accessible room) carries both numbers on the same disc; the NaviLens code reads both and announces that it is a room with a special configuration.

    • Long corridor at ibis Styles Sevilla from the landing: green wall with round mirror, orange polka-dot carpet and Room 63's jamb in the foreground

      Corridor view · Room 63

      218 rooms, one single visual grammar

      The same graphic language — red disc + braille + NaviLens code — repeats on every floor and every wing. What a blind person learns at their first door works for the whole hotel.

    • Lift landing at ibis Styles Sevilla: lift with “do not use in case of fire” notice and NaviLens code; another code on the front wall; corridor and Room 47 in the background

      Landing · Lift + sign + jamb

      Three codes in five metres

      On stepping out of the lift, the blind person finds a code on the lift itself, another on the landing wall and a third on the first jamb (47). The system covers every decision: “is this the floor?”, “which way?”, “is this the door?”.

    • Jamb of Room 47 at ibis Styles Sevilla on green tropical wallpaper: orange disc with “47” and, below, an orange crescent “45 · 47-82” with arrows and a NaviLens code

      Jamb 47 · Combined wayfinding

      Room number and wayfinding on the same jamb

      On the first rooms of each floor, the jamb combines the door number with the “45 · 47-82” wayfinding cue. The NaviLens code reads both layers: where you are and what lies beyond.

    • Room 45 at ibis Styles Sevilla: wooden door with black handle and, on the white jamb, an orange disc with “45” and a NaviLens code below

      Room 45 · Start of floor

      “Room 45”

      Same language at every door: disc with the number and NaviLens code below. The blind person does not need to memorise where each room is — the app names it as they walk past.

    • Room 49 at ibis Styles Sevilla: white jamb with orange disc and “49” and, just below, a NaviLens code on a white disc

      Room 49 · Jamb close-up

      The same pair repeated 218 times

      Orange disc with the number and NaviLens code. Each of the hotel's 218 rooms follows exactly the same pattern — a single grammar to learn.

    • Corridor at ibis Styles Sevilla reflected in a large round mirror with red frame: the orange “61” disc is mirrored, with the NaviLens code below

      Room 61 · Corridor mirror

      The code also works in the reflection

      Even when the number sign is seen from behind or at an awkward angle, the NaviLens code is legible by the phone in tough conditions: from several metres, on the move or via a mirror.

    • Common bathroom door at ibis Styles Sevilla on a green corridor: sliding wooden door and, on the wall, an orange disc with the accessible-restroom pictogram and a NaviLens code below

      Accessible WC · Common areas

      “Accessible shared restroom”

      The shared accessible restrooms also carry a NaviLens code. The blind person can locate them at a distance — no need to touch doors to identify which one is the restroom or of what type.

    • Interior patio at ibis Styles Sevilla with orange rope sofas, turquoise table holding a small NaviLens cube, palms and Andalusian ceramics in the background

      Patio · Social area

      “You're in the hotel's Andalusian patio”

      In the interior patio — a nod to the Andalusian orange-tree courtyard — a cube with a NaviLens code on the table describes the space: sofas, palms, restaurant access. The blind person can sit down and gradually understand where they are.

    • Hand-painted mural at ibis Styles Sevilla: large white ceramic jug with blue Andalusian motifs surrounded by oranges, orange segments and decorative leaves

      Mural · Andalusian identity

      The hotel's story is also told aloud

      The hotel's interior — orange-tree murals, Triana ceramics, lift cabin with orange polka dots — is translated into an accessible experience: NaviLens lets blind guests learn what they are seeing and why this hotel feels “Sevillian”.

    • Wide view of the lounge-bar at ibis Styles Sevilla with tall concrete columns, a large blue sofa with colourful cushions and round tables, each with a NaviLens cube

      Lounge-bar · NaviLens cubes on each table

      One code per table, not just on the walls

      In the lounge-bar the hotel places a NaviLens cube on every table: the blind guest who sits down does not need to look for signage on the wall — they can scan from their seat.

    • Round white lounge table at ibis Styles Sevilla with a NaviLens cube on top; large blue sofa with colourful cushions in the background

      Bar table · NaviLens cube

      “Check the hotel services”

      The cube reads “Hotel services · Download the app and scan”. It works as an accessible menu and as the gateway to all the hotel's information without having to go to reception.

    • Macro detail of a NaviLens cube on a white table at ibis Styles Sevilla: two visible faces with the checkerboard pattern and the inscription “Hotel services · Download the app and scan”

      Close-up · NaviLens cube

      Three faces, all legible from several metres

      The cube exposes three faces simultaneously: the code can be read from almost any angle, even in uneven light or with the camera moving. It replaces the printed menu for guests who cannot read it — blind, low-vision or non-native speakers.

    § What they said

    • “The new ibis Styles hotel is right next to Sevilla-Santa Justa high-speed station. Its modern design evokes Andalusian orange-tree patios. Its 218 rooms offer top comfort with “Sweet Bed by ibis” beds.”
    • “Seville City Council has announced a project to install 800 NaviLens codes across the city to improve orientation and mobility for residents and tourists with visual impairment.”
    • “ILUNION Accesibilidad has incorporated NaviLens codes as accessible signage so that blind and visually impaired people can locate the different spaces of the Hotel Technology Institute (ITH) at FITUR.”

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