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    Accessible signage in hospitals

    Accessible hospitals: from ER to discharge

    NaviLens adds an accessible signage layer to hospitals and healthcare centres to guide patients, families and visitors across ER, admissions, consultations, tests, wards and services. Voice information, in 42 languages and without civil works.

    Let's talk about your hospital See deployments
    Patient finding their way with NaviLens signage at a hospital entrance
    Tokyo Saiseikai Central Hospital · world's first general hospital with NaviLens (Sep 2021)
    World 1st
    Tokyo Saiseikai — first general hospital with NaviLens (2021)
    42 languages
    Voice readout in the patient's language, automatically
    +30 m
    Reading distance, no need to focus the camera
    0 works
    Stickers over existing signage · no cabling, no permits
    Hospitals & health networks using NaviLensTokyo Saiseikai Central HospitalMackay Memorial Hospital · TaipeiRadboudumc · NijmegenTenerife Primary Care · SCSMurcia Health Service · CS Floridablanca

    § Accessible signage

    Accessible signage at every point in the hospital

    From arrival to discharge, NaviLens helps locate services, consultations and routes inside the hospital with clear, audible information available in multiple languages.

    Corridor of numbered consulting rooms at Radboudumc Nijmegen with NaviLens markers on the floor at each door

    • ER and admissions without disorientation

      Markers at entrances, desks and waiting areas read out direction, the right counter and nearby services, avoiding wasted time at the hospital's critical points.

    • Easy-to-find consultations, tests and wards

      Every door and floor can carry its marker to locate outpatient clinics, diagnostic rooms, day hospital or inpatient wards without relying solely on visual maps.

    • Accessible information for patients and families

      Clear, audible information for patients with visual impairment, the elderly, children and relatives, as well as for people who don't read the local language.

    • Multilingual, updatable content

      The content tied to each marker is updated instantly when hours, services, visiting rules or locations change — no reprinted signage required.

    § How it rolls out

    From audit to a more accessible hospital

    We analyse the critical points of the journey and define supports, content and installation priorities without disrupting clinical activity.

    1. 01

      Accessibility audit

      Walkthrough with your accessibility team of ER, admissions, outpatient clinics, day hospital, inpatient wards, pharmacy, cafeteria and accessible restrooms.

      Weeks 1-2

    2. 02

      Design & production

      NaviLens and NaviLens GO signage to the hospital's brand book. Vinyls resistant to intensive cleaning, disinfectants and hospital traffic.

      Weeks 3-4

    3. 03

      Pilot at a flagship point

      Rollout in a pilot service or pharmacy (Ophthalmology at Oita, ER in Tenerife, Outpatients at Saiseikai or a neighbourhood pharmacy in Segovia) with the site's staff and maintenance supporting the launch.

      Weeks 5-6

    4. 04

      HIS / queue integration

      Optional connection to the HIS and queue panels: each marker tied to a room reads the patient's number and next call in real time.

      Weeks 7-8

    5. 05

      Full hospital & network

      Extension to the entire hospital (Saiseikai) or to the whole network of health centres (Tenerife Primary Care, 15+ centres), with training for all staff.

      Weeks 9-16

    § Flagship case

    東京都済生会中央病院 · Tokyo Saiseikai Central Hospital · Minato-ku, Tokyo

    Tokyo Saiseikai: accessible wayfinding for patients and visitors

    NaviLens integrates into the hospital's signage to make locating spaces and services easier. Patients and visitors can detect the markers from a distance and receive information by voice in several languages, with no works and no changes to the infrastructure.

    Read the Saiseikai case
    Reception desk at Tokyo Saiseikai with a NaviLens marker next to the tactile paving on the floor First general hospital · Sep 2021

    § Deployments across hospitals & healthcare

    Hospitals and healthcare centres already running with NaviLens

    Real cases of accessible signage, hospital wayfinding and patient information in healthcare centres across different countries.

    § What hospitals say

    Voices from the healthcare centre.

    • FujinomiyaOriginal quote in English

      The Japan Guide Dog Center (Fuji Harness) was established in October 2006 as the third training centre of the Japan Guide Dog Association. A multipurpose training room has been set up in the heart of the centre, and we are trying to spread awareness about guide dogs and vision impairments to many visitors.

      Japan Guide Dog Association

      Sitio oficial · Facilities · Fuji Harness

      Fuji Harness — Japan Guide Dog Center moudouken.net (opens in a new tab)
    • OitaOriginal quote in Japanese

      ナビレンスは、視覚障害者が自立して移動できる環境づくりを後押しする最先端のツール。色とりどりのコードを離れた場所からスマートフォンで読み取り、音声で情報を受け取ることができる。

      東京都済生会中央病院

      Tokyo Saiseikai Central Hospital · primer hospital general de Japón en integrar NaviLens

      Abe Eye Clinic — Public Kit Saiseikai Social Inclusion · Nov 2023 (opens in a new tab)
    • CórdobaOriginal quote in Spanish

      Nuestro objetivo es conseguir que nuestros establecimientos sean un espacio aún más accesible para toda la población, en especial para las personas invidentes y con problemas de baja visión. Es nuestra ilusión ser la primera ciudad europea con sus centros veterinarios accesibles.

      Colegio Oficial de Veterinarios de Córdoba

      Proyecto «Centros Veterinarios Accesibles y Cercanos»

      Córdoba Veterinary College — accessible clinics Animal's Health · Mar 2024 (opens in a new tab)

    § The patient journey

    Accessible information before, during and after the visit

    NaviLens can accompany the patient from arrival at the centre through the consultation, the test or discharge, providing wayfinding and information at the points where it's needed most.

    Glass door at Tokyo Saiseikai with a NaviLens marker and a person wearing a mask
    Outside the Radboudumc in Nijmegen with tactile paving and a NaviLens marker
    Historic lobby (green marble) of a Tenerife health centre with NaviLens markers
    ER façade of a Tenerife health centre with a blue sign and NaviLens marker
    Sign with NaviLens markers in the corridor of CS Floridablanca (Murcia)
    Pharmacy in central Segovia with a NaviLens marker on the façade next to the green cross

    § Benefits by profile

    One code, accessible information for every patient

    Visual impairment

    End-to-end autonomy

    Voice readout +30 m from the entrance, admissions, waiting area, consulting room and accessible restroom. No focusing, no waiting for a porter.

    International patient

    The hospital in your language

    42 automatic languages picked up from the phone. Designed for hospitals with medical tourism or international flow like Saiseikai, Mackay or Bayer.

    Hospital & maintenance

    Zero works, phased rollout

    Stickers over existing signage. No civil works, no cabling, no service stoppage. Rollout by service, by floor or by full hospital.

    § FAQ

    Frequently asked questions about accessible signage in hospitals

    NaviLens adds a digital layer on top of hospital signage to guide patients, families and visitors towards ER, admissions, consultations, tests, wards and services. Information can be received as voice readout and in different languages.

    It can be installed at entrances, ER, admissions, waiting areas, lifts, consulting rooms, diagnostic areas, wards, restrooms, the hospital pharmacy, cafeteria and exit points.

    Yes. NaviLens markers can be detected from a distance, making information easier to access in corridors, lobbies, ER and other environments with heavy patient and visitor flow.

    Yes. NaviLens complements existing directories, pictograms, signs, routes and supports with accessible digital information, without replacing the hospital's physical signage.

    No. The markers can be added to existing signage or new supports, with no cabling, no power supply and no interruption of clinical activity.

    Yes. Information can be received as voice readout and is available in 42 languages, helping both people with visual impairment and patients and relatives who speak other languages.

    Yes. You can start with a pilot in a priority centre or area and then extend the same signage, content and metrics standard to the rest of the network.

    Each point can include wayfinding, service information, opening hours, visiting rules, test preparation, documents, links, audiovisual resources or any content defined by the centre.

    § Bring NaviLens to your hospital

    Let's talk about your hospital or healthcare centre

    Tell us how your centre operates and we'll design an accessible signage solution tailored to patients, families, visitors and staff.

    Talk to our team Send an email

    We reply within 48 working hours. If you'd rather have a call, mention it in the form and we'll propose a slot the same week.