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    § Hotels

    Accessible hospitality for every guest

    From international chains to boutique apart-hotels. NaviLens improves wayfinding and access to information in reception, rooms, common areas and MICE spaces — with no construction work and in any language.

    Design my hotel's accessibility plan See case studies
    AR Diamante Beach reception with NaviLens signage to guide guests with visual impairments
    AR Diamante Beach · Calpe — HOSBEC
    12×
    Longer range than a QR
    42
    Languages with voice readout
    <1s
    Detection time
    160°
    Code capture angle
    Hotels and partners already using NaviLensHOSBECONCEAR HotelesHampton by HiltonMuraltoBID
    NaviLensHOSBEC

    § Partnership agreement

    Official partner of HOSBEC for accessibility in the hotel sector.

    Agreement signed

    28 May 2026

    Exclusive terms for hotels affiliated with HOSBEC.

    § Benefits

    Why hotels choose NaviLens.

    • 01

      Frictionless welcome from the front door.

      A guest with visual impairment arrives at reception, scans a code and instantly knows where the front desk, lifts and accessible restrooms are. No need to ask, no detours, no waiting.

    • 02

      A room that explains itself.

      Thermostat, safe, desk, TV: every critical element is identified on scan, with voice instructions in the guest's own language.

    • 03

      Accessible common areas and MICE.

      Meeting rooms, business centre, restaurant, spa or pool: NaviLens covers indoor signage and guides conference attendees without prior training.

    • 04

      Compliance and reputation.

      Strengthens EAA 2025, the General Disability Law and ESG commitments. Generates demonstrable evidence of real, not just declared, accessibility.

    § How we roll it out

    Start with a pilot, scale floor by floor.

    Four phases designed for hotels: pilot, common areas, rooms and MICE. Each one delivers value on its own.

    1. Step 01

      Quick pilot

      Reception, accessible restrooms and a demo room. Ideal to validate with management and local press.

      1–2 weeks

    2. Step 02

      Common areas

      Lobby, lifts, meeting rooms, restaurant and spa. Already covers most of the guest journey.

      3–5 weeks

    3. Step 03

      Rooms

      Floor-by-floor rollout, with codes on door, thermostat, safe and desk. Coordinated with housekeeping.

      4–8 weeks

    4. Step 04

      MICE and events

      Packages for conferences, fairs and weddings: temporary and permanent codes for attendees with visual impairment.

      Ongoing

    § Featured case

    AR Diamante Beach · HOSBEC

    A benchmark for hotel accessibility with NaviLens in Spain.

    AR Diamante Beach Spa Hotel & Convention Centre, in Calpe, has integrated NaviLens across an accessible room, the restrooms, the staircases and the common areas of the hotel —within the HOSBEC–ONCE accessibility framework. It is one of the most ambitious deployments carried out in a Spanish hotel to date, and a clear reference for real accessibility in resort and MICE venues.

    Read the full case
    Guest scanning a NaviLens code at AR Diamante Beach HOSBEC

    § Compliance

    Hotel accessibility regulations

    Hotel accessibility covers the built environment, customer service and information channels. NaviLens improves wayfinding and access to information inside the property as part of a broader accessibility strategy.

    • EAA 2025

      European Accessibility Act

      The European Accessibility Act covers certain digital products and services in its scope, such as booking and online information channels. NaviLens complements the accessibility of those channels with accessible information inside the hotel.

    • LGDPD

      Spanish Disability Act

      Spanish law promotes universal accessibility and reasonable adjustments where applicable in venues open to the public. NaviLens helps improve wayfinding and access to information for guests with visual impairments.

    • ESG

      Social reporting (S)

      NaviLens makes it possible to include evidence of applied accessibility in sustainability reports, social commitments and responsible communication for the hotel or chain.

    § Integrations

    Fits the hotel's operations.

    NaviLens integrates with the technology and operations you already have.

    • PMS and hotel app: direct links that open NaviLens on the guest's phone
    • Existing signage, no construction
    • Accessible QR for guests without the app
    • Housekeeping: codes that survive cleaning
    • Compatible with screen readers (VoiceOver, TalkBack) and digital guides with OCR
    • Customisation: codes personalised in your own brand colour

    § Frequently asked

    What hotels ask.

    § HOSBEC packs

    Packs designed for member hotels.

    Exclusive terms for members
    Request HOSBEC terms Agreement signed 28 May 2026.

    § Start your rollout

    Make your hotel truly accessible.

    Whether you're part of HOSBEC or not, we'll design a tailored plan with you — independent, chain, urban or resort — with a pilot in under 4 weeks and no construction.

    Request a proposal for my hotel hello@navilens.com