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    § Sector — Tourism & Culture

    Accessible tourism, museums and culture

    NaviLens improves wayfinding and access to information at tourist destinations, museums, routes, monuments and cultural venues. It delivers accessible, multilingual content so every visitor can discover, navigate and enjoy the space more independently.

    Talk to our tourism team See customer stories
    Gallery at the Yecla Archaeological Museum with NaviLens codes next to interpretive panels and a monumental archaeological piece
    Accessible information across destinations and cultural venues
    12×
    Farther than a QR code
    42
    Languages with audio output
    <1s
    Detection time
    160°
    Code capture angle
    Trusted byMuseumsMonumentsCitiesVisitor centersHeritage sites

    § Why NaviLens in tourism

    Wayfinding and accessible information throughout the visit

    • 01

      Useful information at every stop

      NaviLens lets you offer clear, accessible contextual information at tourist and cultural points of interest. Every visitor can access it in their language and preferred format, finding their way more easily in unfamiliar environments.

    • 02

      Easier access to culture

      In museums, exhibitions, routes or destinations, NaviLens makes information available in real time. A solution to understand, navigate, discover and enjoy each space more independently.

    • 03

      Information that travels with the experience

      From wayfinding and routes to context content or services, NaviLens codes help visitors move, decide and make the visit smoother end to end.

    § How we roll it out

    From assessment to an accessible venue.

    A simple process with no service interruption and no construction. End-to-end in 1–3 weeks.

    1. 01

      Venue assessment

      We study your destination, museum or cultural venue: routes, points of interest, existing signage and accessibility needs.

      1–3 days

    2. 02

      Signage design

      We design the location, size and content of each NaviLens code so it fits the venue's visual identity.

      3–5 days

    3. 03

      Install

      We produce and install the codes with no construction and no interruption to operations. No wiring, no power required.

      1–2 days

    4. 04

      Measure & iterate

      Dashboard with usage data, most-requested languages, hotspots and accessibility metrics. We adjust with you.

      Ongoing

    § Featured story

    History Museum on the Square · Springfield, MO

    A local history museum that any visitor can walk on their own.

    Working with Mary's Braille International, the History Museum on the Square put NaviLens codes on the facade, at the front desk and beside the exhibits—Native Crossroads, the Trail of Tears passport program and the rest of the galleries. Blind and low-vision visitors get the interpretive text read aloud on their own phone, with no docent, no headset to check out and no changes to the exhibit design.

    View case
    Smiling visitor beside the Native Crossroads tipi exhibit at the History Museum on the Square, with a NaviLens code on the panel Live · Springfield, Missouri

    § In their own words — Tourism & Culture

    What managers of destinations and cultural venues are saying.

    § Success stories

    Destinations, museums and routes running with NaviLens.

    Each card is a destination, trail or cultural venue where NaviLens already guides its visitors. Open one to see how we did it.

    § Compliance

    Accessibility and applicable requirements in tourism and culture

    Accessibility at a destination, museum or cultural venue covers the environment, signage, information, customer service and digital channels. NaviLens improves wayfinding and access to information as part of a broader accessibility strategy.

    • ADA Title II & III

      Americans with Disabilities Act

      City-owned museums, visitor centers and parks are Title II public entities; privately run attractions are Title III public accommodations. Both must provide effective communication and program access. NaviLens delivers that information in audio, in the visitor's own language, with no construction.

    • DOJ web rule

      Title II web and mobile rule

      The Department of Justice's 2024 rule sets WCAG 2.1 AA for the web content and mobile apps of state and local governments, with compliance dates in April 2026 and April 2027. NaviLens extends that same digital accessibility into the physical visit.

    • Effective communication

      Auxiliary aids and services

      28 CFR 35.160 and 36.303 require you to furnish auxiliary aids so that communication with visitors who have disabilities is as effective as with everyone else—and to give primary consideration to what the visitor requests. NaviLens is one such aid: exhibit and wayfinding information read aloud on the visitor's own phone.

    § What you can include

    Accessible information at every point of the visit

    Each NaviLens code becomes an accessible, updatable, multilingual information point.

    • Info on artworks and exhibitions
    • Accessible guided routes
    • Wayfinding to points of interest
    • Opening hours and venue services
    • Multilingual info for international visitors
    • Custom content—anything you need

    § FAQ

    FAQs on accessibility in tourism and culture

    Yes. NaviLens codes can be installed outdoors and used on routes, monuments, beaches, parks, tourism offices and points of interest. Before deployment, the location, mounting and reading conditions of each space are studied.

    Yes. The solution adapts to the signage and visual criteria of each museum, monument or heritage venue. Mounts and locations are defined to integrate with the environment and provide accessible information without altering the visitor experience.

    No. NaviLens codes integrate into existing signage or new mounts, with no wiring, no power and no interruption to operations.

    NaviLens delivers content and voice readout in 42 languages, making information easier to access for international visitors and for people who prefer to consult it in another language.

    Visitors detect the codes with their phone camera and receive the information instantly. Content can include voice readout, text, images, links, routes and additional resources.

    Each point can include information on works, exhibitions, opening hours, services, routes, points of interest, history, visit rules, access, audiovisual resources or any content defined by the venue manager.

    Yes. The digital content linked to each code can be updated without replacing or reprinting the physical signage.

    Cost depends on the number of points, the type of space, languages, content and scope of the project. You can start with a pilot and scale later to the entire destination, museum or cultural network.

    § Let's talk

    We want everyone to be able to discover it.

    Tell us about your destination, museum, route or cultural venue. We'll design a wayfinding and accessible-information solution, with no construction and tailored to your visit.

    Get in touch Museum accessibility hello@navilens.com