Case study · Granada, Spain
Granada — 300 bus stops
that tell themselves.
Granada City Council and Transportes Rober (Alsa Group) install NaviLens codes at 300 urban bus stops: every “Bus info” sign can be heard in 42 languages.
300
Urban bus stops with NaviLens code
Transportes Rober
Operator of Granada's urban bus network (Alsa Group)
City Council
Recovery, Transformation and Resilience Plan · NextGenerationEU
42
Languages read aloud
The client
Granada City Council
& Transportes Rober
Transportes Rober (Alsa Group) runs Granada's urban bus network: a dense system connecting the old town, Camino de Ronda, los Rebites, la Chana, Cartuja, the Health Technology Park, the outer neighbourhoods and the university services.
Together with Granada City Council and ONCE, and with funding from the Recovery, Transformation and Resilience Plan · NextGenerationEU, they bring NaviLens to 300 stops so that anyone can use the network, whatever their vision level or language.
§ The challenge
So that no one is left out of the bus.
- 01
Poles and shelters packed with text
Rober stops display panels with routes (5 Beethoven · Parque Nueva Granada, 9 Los Rebites · Chana, 25 Alquerías · Rosaleda, U3 PT Salud · Campus Cartuja, S2 Villa Argaz · Centro…), fares, stop number and SMS Bus. A lot of information for someone who can't read it.
- 02
A neighbourhood-to-neighbourhood network
Camino de Ronda, Méndez Núñez, Poeta Mira de Amézcua, Acera del Darro… The urban network stitches the whole city together and needs a consistent audio information layer, stop by stop.
- 03
Scanning must be instant
The user has to locate the sign from several metres away without focusing. NaviLens is detected on the move and reads, in the user's language, the stop name, which lines pass and where they go.
§ The solution
A “Bus info” sign
at every stop.
The City Council has designed a standard “Bus info — NaviLens Accessible Code” sign placed next to the routes panel, on shelters and poles. The NaviLens GO app detects it from several metres, with no need to focus.
Passengers hear the stop number, the lines passing through, their destination and service information (SMS Bus, fares, office) in their language — even with low vision or no Spanish.
§ Timeline
From 0 to 300 accessible stops.
- 29 Jul 2025
Official launch — 300 stops
Mayor Marifrán Carazo, alongside representatives from ONCE and Alsa (Transportes Rober), announces NaviLens deployment at 300 Granada urban bus stops to support the autonomy of people with visual impairments and other functional diversities.
- Rollout
City Council “Bus info” sign at every stop
Every shelter and pole carries a “Bus info — NaviLens Accessible Code” sign with Granada City Council branding, the Recovery, Transformation and Resilience Plan seal and the European Union co-funding mark (NextGenerationEU).
- Day to day
Lines and destinations in 42 languages
Passengers point their phone with the NaviLens GO app and hear the stop name and number (228, 255, 278…), the lines stopping there (5, 9, 25, U3, S2…), their route and the SMS Bus for next arrivals — in Spanish, English, French, Arabic, Ukrainian… up to 42 languages.
§ What they said
What was said at the launch.
“Granada keeps moving forward on accessibility and inclusion with the rollout of NaviLens technology at 300 urban transport stops. This pioneering measure aims to help mobility and autonomy of people with visual impairments and other functional diversities.”
“It's a tool that lets people with visual impairments orient themselves in the city through their phone.”
§ From the centre to the neighbourhoods
Same sign,
same gesture.
At stop 278 — Poeta Mira de Améncua I, on line S2 (Villa Argaz · Centro), the NaviLens sign sits right next to the line map, with the same visual code as on Camino de Ronda or Méndez Núñez. Whoever learns it at one stop knows how to use it at all 300.
§ Results
An urban network that anyone can use.
300
Voice-accessible stops across the Rober network
100%
Of the sign's information available to people with low vision
0
Extra apps — the same NaviLens GO used in Madrid, Pamplona, Vitoria or Córdoba
§ And your network?
Your next station can also speak.
Tell us about your network, your pain points and the KPIs you want to move. We’ll show you how NaviLens would fit —with comparable cases.
