Case study · Málaga, Spain · 2022
Spain's first fully accessible
indoor concert.
Rigoberta Bandini, Sala París 15, 21 October 2022. Fundación Music for All, Crash Music and the University of Granada turned a pop night into a night for everyone — with NaviLens GO guiding visitors in the dark.

21 Oct 2022
Sala París 15 · Málaga
1st
Fully accessible indoor concert in Spain
50+
Accessibility measures deployed
40
Disabled attendees (sold out)
The client
Fundación Music for All
Crash Music · UGR
The Fundación Music for All works so every person can enjoy, take part in and contribute to live music. Together with promoter Crash Music and the Inclusion Office of the University of Granada (UGR), it leads the #MusicForAll movement, joined by artists like Rigoberta Bandini, Vetusta Morla, Amaral, Izal, Love of Lesbian, Nathy Peluso and Depedro.
On 21 October 2022 they brought to Sala París 15 in Málaga more than 50 accessibility measures — including the NaviLens GO app — to host Spain's first fully accessible indoor concert.
§ The challenge
So the night doesn't shut anyone out.
- 01
Live music has always been inaccessible
Concert venues were not designed with disabled audiences in mind: stairs, darkness, visual signage, impassable layouts. For a blind person, reaching the toilet or cloakroom can be impossible without a companion.
- 02
Beyond the ramp: a full experience
Music for All wanted not an 'adapted' show but a fully accessible one: sign language, audio description, SubPac vibrotactile vests, reserved areas, interpreters and, above all, freedom to move around the venue.
- 03
A living venue, not a museum
París 15 is a club: strobe lights, smoke, packed crowds, shifting stages. Any wayfinding layer had to work in the dark, on the move and without intruding on the show.

§ The solution
NaviLens GO in the half-light.
NaviLens GO codes printed on A4 card, distributed at the entrance, cloakroom, toilets, reserved area and beside the stage. The app reads them from several metres away, without focusing and even in low light.
Low-vision visitors hear on their phone where each zone is and at what distance, blending with the rest of the measures: sign language, audio description, SubPac vibrotactile vests, wheelchairs and noise-cancelling headphones for sound hypersensitivity.
§ Rollout
Tech you don't see, an experience you do.


© Javier Rosa · Rigoberta Bandini at Sala París 15 (Málaga, Oct. 2022)
§ Timeline
From a venue in Málaga to a national protocol.
- Pre-event
Designing the accessibility kit
Fundación Music for All, Crash Music and the University of Granada (UGR) build the plan: sign language, audio description, SubPac vibrotactile vests, wheelchairs, noise-cancelling headphones, a downloadable accessibility guide and NaviLens GO wayfinding.
- 21 Oct 2022
Sold out with Rigoberta Bandini
Rigoberta Bandini sells out Sala París 15. Forty disabled attendees share the stalls with hundreds of fans, at the first fully accessible indoor concert in Spain.
- During
NaviLens GO guides in the dark
NaviLens GO codes at the entrance, beside the stage and at key zones let low-vision visitors locate reference points with the app, even in dim light and with the show already running.
- After
A replicable model for festivals
The protocol is published as the Music for All Accessibility & Inclusion Guide for Music Festivals, then extended to Cooltural Fest and other #MusicForAll events.
§ Results
A concert that raised the bar for festivals.
1st
Fully accessible indoor concert in Spain
Sold out
Full house with disabled audience seamlessly integrated
Guide
Replicable protocol for venues and festivals
"Everyone has the right to enjoy live music."
§ And your destination?
Your destination can also guide in 42 languages.
Tell us about your routes, offices, monuments or galleries. We’ll show you how NaviLens would make your offer accessible —with comparable cases.


