Case study · Montevideo · Uruguay
From the totem to the gate, with the flight in real time.
On February 12, 2026, Aeropuertos Uruguay announced that Carrasco International Airport (MVD) had become the world's first airport to integrate NaviLens with its wayfinding system and its real-time flight information display (FIDS): 46 codes spread across Arrivals, Boarding and gate lounges, readable by the app from up to +30 m away without focusing, in 42 languages.
46 codes
Phase 1 · Arrivals, Boarding and lounges
World 1st
Integrated with the FIDS flight system
42 languages
Voice readout up to +30 m
Feb 12, 2026
Announcement · Aeropuertos Uruguay
The operator
Aeropuertos Uruguay · MVD Carrasco
Aeropuertos Uruguay, operator of Carrasco International Airport (IATA code MVD) and the country's airport network, integrated NaviLens at its main terminal as part of its inclusive tourism and barrier-free passenger experience strategy.
The rollout was announced on February 12, 2026 and makes Carrasco the world's first airport to combine NaviLens universal accessibility with its wayfinding and real-time flight information system (FIDS), and the first NaviLens implementation at any airport in Latin America.
«We're proud to incorporate this new state-of-the-art solution, which reinforces our commitment to accessibility and inclusion», said Federico Cabrera, Operations and Experience Manager at Aeropuertos Uruguay. Lorenzo Campos, CEO of NaviLens, called Carrasco «a key step to drive universal accessibility across Latin America».
§ How phase 1 was designed
46 codes at the journey's critical points.
- 01
Directional totems in Arrivals and concourses
Each bilingual navy-blue ES/EN totem («Arribos / Arrivals», «Partidas / Departures», «Check-in», «Embarque / Boarding», «Embarque nacional / Domestic boarding») carries a NaviLens code next to the top line. The app announces by voice the level, the direction of each service and the associated pictograms before the user moves on.
- 02
Boarding gates linked to the FIDS
On the navy-blue pillars of each Puerta / Gate (2, 5…), the NaviLens code sits below the FIDS screen. The system delivers by voice the airline (GOL, JetSMART), destination (São Paulo, Rio de Janeiro), flight number (G37631, JA763), time and updated status (Boarding, Pre-Boarding) without needing to see the screen.
- 03
Gate lounges and public areas
The 46 codes of phase 1 cover the public Arrivals and Boarding areas plus the gate lounges — the critical touchpoints of the airport journey. Lessons learned will be used to extend coverage to the rest of the terminal and, in a second phase, to other airports in the Uruguayan network.
§ The rollout up close
A voice layer over Carrasco's navy-blue pillars.
§ Why it matters
The world's first airport with NaviLens integrated into the FIDS.
Real time
Integration with the FIDS means airline, destination, flight number, time and boarding status are delivered by voice, live. A blind or low-vision traveller no longer depends on the screen to know whether the flight is in «Boarding» or «Pre-Boarding».
42 languages
The same code serves Uruguayan and Latin-American passengers as well as international travellers, with no new printed signage. English, Spanish, Portuguese, French, German, Arabic, Japanese or Ukrainian are played back automatically based on the phone's language.
LatAm pioneer
First NaviLens implementation at any airport in Latin America. Aeropuertos Uruguay and NaviLens are evaluating extending the solution to the rest of the country's airports and to other terminals across the region.
§ And your network?
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